People, stay away from them.Capital One Auto Finance's Best Toll-Free/800 Customer Phone Number The consultant was insistent and rude, he kept saying deposit now, deposit now, and I had to stop the call. So to close the account having only partially used a limit of 200 I have to pay them a deposit of £281. The rude consultant wanted to force me to pay an additional payment131. It is not possible via the Internet, so I called them. Finally, after many attempts using different debit cards, I managed to deposit £150 and wanted to close my account. I used up the limit at about £153, I know this from my own notes because as I wrote capital they won't give you information, then you have to write down every piece of the information yourself if you want to be updated. You cannot cancel your account over the internet. It seems the company wanted you to pay as long as possible. You cannot change the Direct Debit to a higher amount, so they charge £5 each, you cannot make an additional payment because transactions are rejected.
#CAPITAL ONE PHONE NUMBER TO PAY BILL PC#
I tried to use my PC and check recent transactions on the website, but again not worked, there is no information about transactions, etc. I made a few transactions but I am not satisfied because the phone app is not working. I took a Post Office credit card to test with a small limit of £200, but it turned out to be Capital One. Only thing I can do is provide other people with knowledge about their fraudulent activities. Capital 1 is and has taken my money fraudulently. I contacted my bank and had them request a return of the funds I paid. According to the banks procedures, you can retrieve the amount paid within 90 days through the issuing bank. Called again - customer service said : no refund will be issued. Received a letter in the mail confirming a cheque would be processed within 15 days. I was ensured the money would be refunded. I called the company and asked them to refund the money.
Once the balance was paid, my account showed a $1,100 credit balance.
#CAPITAL ONE PHONE NUMBER TO PAY BILL PLUS#
I paid of the entire balance plus interest $1,100 - because, as soon as I didn't make a payment on money I didn't owe - the company gave me a bad credit entry. I was charged interest and had to make payments on money I didn't owe. Unfortunately they didn't transfer the money to the receiving bank. Fck Capital One.Ĭapital 1 offered me a low interest balance transfer in June 2022. apparently they left the lid open? idk > Despite not being connected to my social, the manager still closed the account at my request LMAO and I cut the card up and threw it away > Now there's a magical $500 worth of charges on this account that were made after the account was closed and it's past due and despite not being connected to my social it's still on my credit report > anytime I call to discuss it they won't talk to me because I can't verify the social on the account LMFAO #cryface Moral of the story: These people are and should be shut down. Here's a cool story of while I'll have a Capital One account again: Opened a Walmart credit card account > Card arrives > Activate card > Card doesn't work in the store > customer service claims I need to verify my SSN > Have to mail them photos of my SSN card, license, card > 6 weeks go by I call to check the status (no contact from them > They claim the images are blacked out and not viewable > Turns out when they processed my photos (color, HD), they scan them into their system. Probably the worst customer service and backend processes in the industry.
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